Very satisfied

Be careful when booking! This is an electric car! I only realized it was electric when I arrived. Switching to a gasoline car cost me 2-3 times more. Originally it was 1000 RMB for a couple of days, but it ended up being 4000 RMB for two days. The platform did nothing to help and charged me an extra 1000. I suggest everyone be cautious and not switch cars on-site.

Our flight was delayed, so we picked up the car at 10 PM without waiting in line.

A perfect car rental experience, the car's performance and condition were excellent. During this trip, we had two incidents, First, at the hotel in Monterey, we broke the rear car window while parking. We immediately contacted the rental office. Unlike other parts of the car, the window had to be fixed urgently to avoid hindering the trip. Much praise to the rental company for having a similar car sent over from San Francisco that night. They drove three hours and delivered it to us at 4 AM! Second, on the way from Big Sur to Bakersfield, we accidentally took a very dangerous mountain road. We drove for two hours along a winding cliffside road and were very worried about the car's condition. But the car performed splendidly even on such a challenging road, thanks to its powerful engine. We appreciate the rental company and have decided to continue renting a car for our trip to Los Angeles on the 15th.

The service was alright, but they kept pushing for upgrades to luxury cars and insurance. Besides, the car selection was limited. They advertised a Nissan Altima, but only had South Korean Hyundai cars.