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+44-2035140670
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+81 3-4578-4029
From Argentina
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9859994187
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9859994187
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Reviewed: Thu, Nov 30, 2017
About Hertz: 10.0 /10
Arrived half an hour early and still completed the car rental process easily and quickly. They didn’t have the 5-seater Highlander I reserved but upgraded me to a 7-seater for free after some discussion. My reservation included Max Cover, and later I scratched the side of the car in an underground parking lot. When returning the car, the staff just checked it and assured me that with Max Cover, I wouldn't have to pay anything. This kind of service and insurance truly provides peace of mind. When renting in Australia, I only trust Hertz!
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Marina Pitman

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Reviewed: Sun, Oct 8, 2023
“Melbourne - Great Ocean Road - Twelve Apostles”
About Hertz: 10.0 /10
Great service attitude, high efficiency in both pickup and drop-off

Quintion Noel

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Reviewed: Wed, Feb 8, 2017
About Hertz: 2.0 /10
Terrible experience!!! Just awful!!! We booked a mid-size SUV, and HERTZ's list included four models: RAV4, OUTLANDER, X-TRAIL, and a Renault model, but we ended up with a very poor HYUNDAI TUCSON. It has weak power!! It struggled to climb hills in Melbourne and had turtle-like acceleration when loaded!! The key issue is that this car wasn't even listed in HERTZ's promotional brochure! False advertising!!!! Even worse, when returning the car at the airport, we had already refueled it fully, but the inspector (of Indian descent) claimed the tank was not full and said that refueling only counts if done within 15KM of the return location, allegedly according to their contract. This is pure extortion! We argued with this person, but he was very stubborn and forcefully charged us additional fees (refueling service fee + postage) and was very rude! We ended up speaking multiple times with the HERTZ office manager, who finally waived these charges!!! This fee was outright extortion!!! It wasted our time and energy, making us almost miss our flight!!! We will never use this damn company again!!!

Doris Harvey

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Reviewed: Mon, Aug 25, 2014
About Hertz: 10.0 /10
The service was very enthusiastic!
About QEEQ: 10.0 /10

Jack Roy

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Reviewed: Sat, Feb 20, 2016
About Hertz: 10.0 /10
The store is very close to the international arrivals, making it easy to find. The staff are very patient. It's also very convenient when returning the car.
About QEEQ: 10.0 /10

Y.Hao

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Economy | Suzuki Swift or similar
Reviewed: Fri, Feb 14, 2020
About Hertz: 8.3 /10
double charge
About QEEQ: 8.0 /10

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