Great value for money. Got a brand new car with over 1000 km, high chassis, and four-wheel drive, perfect for navigating through natural parks without fear of water. The engine is not very powerful, so acceleration is average. Bought full insurance from QEEQ, and at Europcar, they only needed a $1 pre-authorization, no additional deposit required.

They gave us an 11km brand new Mitsubishi Outlander with seven seats. After converting to five seats, the trunk was super large. It came with navigation and wireless charging. Couldn't be more satisfied!

I booked the car 2-3 months in advance, but it took over 2 hours past the scheduled time to get the car at the airport pickup point. It felt like a scam as we waited and waited. It wasn't just us; other customers also had to wait a long time for their cars. One foreigner got fed up and went to another company to rent a car. We, who pre-paid, were left hungry and wasted a lot of time. The staff member attending to us was inexperienced and kept saying 'sorry' without offering any solutions.

We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner

They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.

All good as usual :)