Europcar, Christchurch Airport Car hire

Europcar - Christchurch Airport Information, Car hire Instructions & Policies

Address

CHRISTCHURCH INTERNATIONAL TERMINAL, ARRIVALS AREA, 1225, CHRISTCHURCH, SOUTH ISLAND, NEW ZEALAND

Telephone

+6433579202

Pick-up Instructions

The Europcar - Christchurch Airport car hire location is in terminal

You can walk to the counter of Europcar - Christchurch Airport car hire.

Christchurch Airport Counter is located within the Airport Main Terminal at Ground level. As you exit the customs area, please proceed to the ground level. 'Car Rental Pickup' signs are all over the Airport to direct customer to the counter. If you are arriving on a Domestic Flight, the Rental Pickup area is just opposite the luggage pickup area.

Drop-off Instructions

Please go along Durey Rd to the Rental return car park behind Novotel Hotel. Follow the Rental Cars signs. Google map link: https://maps.app.goo.gl/e7JRvGnJ1DLqt8cz8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:30 07:00 -23:59	00:00 -01:30 07:00 -23:59	00:00 -01:30 07:00 -23:59	00:00 -01:30 07:00 -23:59	00:00 -01:30 07:00 -23:59	00:00 -01:30 07:00 -23:59	00:00 -01:30 07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 18 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Vehicles cannot travel on ferries. Europcar offers an inter-island service: return the car at one terminal and collect another on the next island. Only one exchange allowed per rental. Contact info@europcar.co.nz at least 5 days before ferry crossing.

Ferry Transportation: Not Allowed

Europcar does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 km from Christchurch Airport

Hotels

0.3 km from Sudima Christchurch Airport

2.9 km from North South Holiday Park

8.6 km from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: -43.4882 172.5419

Location Images

Europcar-Christchurch Airport-9058-telegraph

The Sign

Europcar-Christchurch Airport-9058-store

The Rental Desk

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 1.7
Vehicle cleanliness: 1.5
Spaciousness: 1.5
Counter staff: 1.4
Pick-up location: 1.3
Drop-off location: 1.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

D.Hudson
Christchurch
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service.
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C.Della Barca
Christchurch
6.3 /10 Average
Reviewed: Wednesday, January 7, 2026
Otherwise good
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G.Leromain
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
We never had this car. They were sold out and we had to wait more than an hours to finally get the smallest car in the parking lot.
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Iwelly Motten
Christchurch
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
I would like to share a constructive feedbacks as follows: 1. Counter check in staff The counter staff were awesome and nice, they informed us in advance that they're new, they did their best to follow all the written instructions to help with the pick up process. Behind us there were 3 other customers. But shame for Europcar, they should have some senior staff to assist the new staff to avoid long queue and complaints. 2. Full tank for the new renter Make sure to check the fuel meter when the previous renter return the car to make sure it's full tank. I I picked the car up with millage at 3679km (pic.#1) , just realized when I was travelling at 3772km - mileage left to travel 765km (pic.#2), it was just 3km away from airport that the fuel meter showed only 15 bars (full tank is 16 bars). For the clear details at 3777km when I pulled over to take another photo (pic.#3). I didn't bother to return to the counter to complaint as I had an appointment that I was late because of the long process. In the middle of the trip, I refuelled and it showed 16 bars on the fuel meter and millage left to travel 926km (pic.#4). From this only, I felt cheated as if only I took the vehicle full tank, I would have travelled another 161km. Another clear information (pic.#5) when I refuelled again at the Z-petrol station by Frankton Road in Queenstown before return the vehicle at Queenstown airport which only 2.5km away. Again, millage left to travel still 957km and not 765km as when I picked up. Thank you.
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R.Wibowo
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Europcar Queenstown 034425887 Georgie (Europcar Christchurch airport) who helped us when we collected the car from Christchurch was awesome. She was so friendly and helpful. She allocated a brand new KIA Carnival for us (mileage was only 20 Km) which was a wonderful surprise. The car was so spacious and had all of the safety features that you expect from 2022 model. The ride was so smooth and comfortable for 6 people. I was so reluctant to return it at the end of our trip
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S.Raymond
Christchurch
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
Counter staff was very efficient but handling all the people waiting for their cars with no assistance was clearly not easy.
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Dave Lim
Christchurch
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car is relatively new and in good condition. Tyres were in good condition too, which is important due to the long drive.
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Christchurch Taxi To
Christchurch
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Be great go have Key-Drop in the carpark.
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Christchurch Taxi To
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Generally good experience with Europcar
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E.James-Reeder
Christchurch
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.
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K.Motenko
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Counter staff was very helpful and friendly. Car was fun to drive. Loved the backup camera.
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Anonymous
Christchurch
7 /10 Good
Reviewed: Wednesday, January 7, 2026
We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner
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Emma
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The team on site upgraded me to a hybrid vehicle, it was really nice and so efficient. Really friendly team at the airport.
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Dominic Harrington
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great service!
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Elaine Burns
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Renowned international brand, very reliable service
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Kennedy Samson
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I arrived a bit early and the staff hadn't come to work yet, so I had to wait for a while. Adding an extra driver cost an additional $4 per day. The process was pretty quick though.
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Viola Patience
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The company's system is incredibly efficient, straightforward, and effective. Pickup and drop-off were completed in 15 minutes. The QEEQ platform is thorough and considerate. An absolutely perfect car rental experience.
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Kristin Paul
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Not bad
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Paul Jerome
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great
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Nick Arthur
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The store is very close, the car pickup was quick, the service was enthusiastic and helpful. I am very satisfied with this car rental experience.
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Aurora Kell(e)y
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It was absolutely fantastic
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Sabina Michael
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It's okay.
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Elroy Violet
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Yale Valentine
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Kirk North
Christchurch
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
I purchased the super insurance on QEEQ, but I still had to buy insurance at the counter, and it was mandatory.
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Miriam Lily
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good and quick.
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Malcolm Symons
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Howar Raleign
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Both pickup and return are very convenient.
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Dinah Faulkner
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
A well-known company with an airport office, making car pick-up easy and quick. The service is on par with Hertz and Avis, but at a lower price, offering great value for money.
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Sidney Zimmerman
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Saxon Dulles
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Nicola Billy
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Alan Harry
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Vivian Ezekiel
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Rory Walpole
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Joshua Stone
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Tom Funk
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The pickup process was extremely fast, probably within two or three minutes. There were no unnecessary questions; after checking the documents and registering some basic information, they handed over the keys. Returning the car was even faster; as soon as I handed over the keys at the counter, I was free to go.
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August Bessemer
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Yedda Lucy
Christchurch
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Yehudi Back
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The process was quick, and returning the car was very convenient.
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Gloria Louisa
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Neil Margaret
Christchurch
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Caroline Polly
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The Europcar counter is right in the domestic arrivals hall. We picked up the car around 9 am. There was no one in line, so we were helped immediately. All the counter staff were of Indian descent and had a bit of an accent, but they were very nice. They checked our passport, driver's license, and its translation, asked if we had bought insurance, and then gave us the car keys. We walked to the parking lot ourselves to pick up the car. The parking lot is left when you exit the arrivals hall. Compared to other car rentals at the airport, Europcar has relatively fewer parking spots.
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Yvonne Carllyle
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Morgan Tony
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Andy Carmen
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Jennifer Wood
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Due to my flight, I arrived at the pickup location after 11 PM. The staff waited for me, and they only finished work after I received the car. I am very grateful.
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Beau Bentham
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Herman Milne
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
As always, very satisfied.
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Ed Geordie
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great experience. They even upgraded my car for free and didn't push unnecessary insurance.
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Lindsay Smollett
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
They gave us an 11km brand new Mitsubishi Outlander with seven seats. After converting to five seats, the trunk was super large. It came with navigation and wireless charging. Couldn't be more satisfied!
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Maud Lynd
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Andy Carmen
Christchurch
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Baird Andrew
Christchurch
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Denise Robin
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great value for money. Got a brand new car with over 1000 km, high chassis, and four-wheel drive, perfect for navigating through natural parks without fear of water. The engine is not very powerful, so acceleration is average. Bought full insurance from QEEQ, and at Europcar, they only needed a $1 pre-authorization, no additional deposit required.
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Frances Browning
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Pretty good
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LG
Christchurch
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
I went to so much trouble to ensure I book a Ford Mustang (which is celebrating its 60 year anniversary in 2024) as a surprise for my wife who happened to turn 60 on the 29th September 2024. Needless to say it was impossible to find another Ford Mustang an hour before I was to book out of our hotel so we trundled along in a RAV 4 which I would not drive if you paid me back in Australia. As you can imagine it was an absolute mood spoiler on what should have been a HUGE surprise. I understand that cars get damaged (which is what I was told) but to then offer an entry level RAV 4 as replacement is a slap in the face – I would have thought that the least your company could have done was to offer us a complimentary upgrade – what I would have expected of your company was to advise me upfront that the vehicle was not available, when it became evident – but I guess that is too much to expect given the volumes of customers you deal with.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Perfect rental
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Marlon William
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good.
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Guy Lyly
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfied
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Myrna Monroe
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfied
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Dinah Faulkner
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very convenient, and the car is quite new.
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Cora Caroline
Christchurch
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Overall, the experience was smooth. Since I didn't file any claims, there wasn't anything major that needed communication.
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Payne Camilla
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Clement Sonmerfield
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good.
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Flora Bess
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Bernard Sara(h)
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I was able to pick up the car smoothly even at 1 a.m.
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Dominic Palmer
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I have rented from this company before in Australia, and both the pickup and drop-off processes were very simple. To avoid unnecessary misunderstandings and trouble, you can follow QEEQ's instructions to take photos during pickup and drop-off. The staff were very attentive, and since my English is not great, the communication took a bit longer.
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Zara Hodgson
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very straightforward.
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Hayden Johnson
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Marguerite Robin
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent
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Channing Dick
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, highly recommended!
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Fanny Nell
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The rental staff were very friendly and gave us a brand-new pickup truck with just over 1,000 kilometers on it. The truck bed had a cover, providing a large storage space. We easily fit three suitcases inside with plenty of room to spare. The vehicle had great power, and we felt completely at ease even when driving through waterlogged roads while exploring several national parks. The return process was very efficient—they only asked if the tank was refueled and refunded the deposit quickly in no time.
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Porter Lindberg(h)
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Picking up and returning the car was very convenient and faster than expected, barely taking any time. The rental service was located right outside the airport and easy to spot. I didn’t get the Camry I booked and was given a Subaru instead. The accelerator felt a bit sensitive, but it struggled to gain power uphill. Not sure if it’s the model or just this particular car. Overall, the service was pretty good.
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Channing Dick
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The staff patiently explained the instructions and did not try to upsell.
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Picked the Outback for Subaru’s AWD, but the branch said the model I booked was in for repairs so I couldn’t have it (no idea if that was actually true). They said I could “upgrade” to a pickup, which made no sense since we had huge suitcases, so the only SUV option left was to upgrade to a Ford Everest. The price wasn’t crazy, about 60 RMB per day. They ended up giving us the Platinum version – great spec, V6 diesel with full-time 4WD, perfect for all the different road conditions on the South Island – so we didn’t bother arguing at the counter, but it still felt like a bit of a sneaky upsell. In terms of driving, the Everest was totally fine: RWD on tarmac, switchable 4WD off-road, more than enough. The paint was tough too, all those flying stones didn’t leave any visible scratches. Only downside: it guzzles fuel – 80L of diesel for about 650km of range.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The whole process was pretty quick, and even though our English isn’t great, the staff were really patient with us.
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