Waited at Frankfurt Airport. The car I booked wasn't ready. The rental company asked me to pay extra for a different car, but when I refused, they finally got me the same model. The return process was smooth; they just checked briefly and it was all good.
Fairly satisfied. There was a minor issue with the car's tire during the trip. I called customer service, and later at another city's rental location, the car was replaced. The issue was resolved relatively smoothly.
The vehicle did not match my order; although I picked it up early, the rental company said they might not have my car even at the scheduled time. Eventually, I had to pay extra to get another car. The return location only had a box for the keys with no staff present.
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