Not many people picking up cars

Munich branch is large and professional. Even though the car had a small issue, it was replaced and upgraded to a better model. Great service.

Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.

Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.

I got over charged for things that should not be charged such as special cleaning. The car was not spotless but it was definitely tidy