Booked a Camry but got a Holden R5 instead, which was too wide. Already not used to right-hand drive; requested full cover insurance at pickup and confirmed paid nothing, but the contract showed a $2500 excess. If there was an accident, it would cost nearly $20,000. Such a scam.
I have used Budget for the past few times and felt it was great, not worse than Hertz or AVIS. The prices are reasonable and the pick-up and drop-off efficiency is high. I hope they continue to maintain this standard!
Well, this was an experience that almost ruined the entire Spring Festival. Things went smoothly in Sydney, where I easily picked up the car with just my driver's license without needing a translation. However, here the counter required a translated copy. I had personally translated and printed it, but the clerk said it wasn't acceptable—it needed to be done by a certified translation company. While I was looking for a solution, I saw him reject at least three Chinese couples for the same reason. I asked one of them and they said the clerk required a notarized translation. I was stunned. Asked the nearby AVIS, but they had no cars available. Although I eventually sorted it out, still...
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