They charged an additional 137 euros for insurance at pickup, almost 1000 RMB. This was partly due to our language barrier and their aggressive upselling.

Super bad, incredibly slow, took me one to two hours to get the car.

Picking up and dropping off the car were very convenient. Since it was a one-way rental, the fees were quite high. The return was at a relatively remote airport. We parked the car in the parking lot, and the staff automatically came to us. The service was good.

The deposit was charged to my credit card instead of being pre-authorized. The money was charged, but after the car rental, the deposit could not be refunded. They required a bunch of international remittance information, which I completely didn't understand and wasn't explained to me. They just said the money couldn't be refunded and then laughed and watched videos on their phones with their colleagues. I missed my flight due to negotiating this issue! Budget's service was good during pickup, but their service after drop-off was really lacking. Be cautious when choosing them.

The company is very good. The staff at the rental company have a great attitude. The procedures were completed quickly and I went to pick up the car.