Car rental company has an average attitude

We returned the car a day early. The service was great and very convenient.

Quick pickup process, offered insurance but didn't buy it, staff continued with the procedure swiftly. Since it was New Year's Day, possibly off-season, got an upgrade to a Mercedes. The car was very new. The only downside is that half of the deposit was refunded to my credit card upon return, and after more than two months, the rest of the deposit hasn't been refunded, and post-sale service has been ineffective.

After comparing several companies, I chose to spend an extra 200 lira to rent a Volvo S60 from AVIS. However, upon pickup, the store said they didn't have that car and gave us a Ford instead. When we saw the Ford, we realized it would cost only 300-400 yuan at other companies, so we insisted on getting a car of the same class as the Volvo. After negotiating for 10 minutes and waiting for another half hour, we finally got the Volvo S60. They gave us a quick introduction and showed us the exterior before urging us to drive out of the automatic gate within 5 minutes, or we wouldn't be able to exit. We hurriedly drove off, only to find that the fuel tank was less than half full! Moreover, the right front tire had a pressure issue from the moment we picked up the car, and we had to inflate it every morning during our six-day use. Overall, we felt AVIS was just average.

Like: Every thing is okay
Dislike: Nothing