Los Angeles - Las Vegas - Death Valley - Lake Tahoe - Napa - San Francisco - Return to Los Angeles v

There were quite a few people, but the service was excellent. No hidden charges.

All the staff at each stage were very friendly and efficient, and the instructions given were very clear.

Picking up the car was convenient. At Hertz, there was no need to queue, while at the same time, there were many people in line at Thrifty. If the daily price difference isn't significant, consider Hertz. Although they claim 24-hour service, on the last day, I tried multiple times to extend the rental by phone but couldn't get through. The next day, I accidentally went to the service desk next door and was able to extend the rental with an agent. The price was slightly higher than the daily rate on QEEQ. When asked why no one answered the phone, I was told that no one picks up on weekends. So, if you plan to extend your rental, call on a weekday! Also, when I inquired about insurance, it seemed there was no third-party liability insurance, but the reservation on QEEQ included it. Luckily, there were no issues. So, if you're not in a hurry when picking up the car, take the time to inquire about third-party liability insurance!

Very good, both picking up and returning the car were very convenient. It's a big company.

The side door was broken and unlocked because of that they stole on the car 4 bags with passports laptop cell phones