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Live chat Email us Service Code: 2845187184
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2845187184
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From Salzburg, Austria to Munich, Germany

Reviewed: Wed, Aug 2, 2017
About Hertz: 2.0 /10
I booked a Mercedes, but was given a Hyundai i30 at pickup, and they insisted they are in the same group, like BMW... How can Mercedes and Hyundai be considered the same tier? Why doesn't the website specify Hyundai when booking, but give a Mercedes at pickup? After a lot of back-and-forth discussion, they finally gave me a Citroen. However, the car's condition was decent and fairly new.

Relevant Reviews on Hertz SALZBURG DT

Janet Bob

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Reviewed: Sun, Sep 1, 2019
“Austria: Salzburg - Salzkammergut Lake District - Hallstatt - St. Wolfgang - Traunkirchen - Linz.”
About Hertz: 6.0 /10
They claimed the car was in the same group, but it was much smaller than the MPV group I reserved through RentalCars. It was just a hatchback. Renting a large car in Austria is difficult. We had five people and a child seat, so it was really cramped. I bought full insurance through RentalCars, and they still tried to sell me additional insurance at pick-up. Moreover, three charges were made; though the first two might be authorizations, it's been several days since I returned the car, and they haven't been refunded yet. I initially wanted to give a negative review, but the return service was excellent. They even helped us get a taxi, so I’m giving three stars for now.
About QEEQ: 8.0 /10

April Daniel

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Reviewed: Mon, Jul 1, 2019
“Salzburg-Hallstatt-Gosau-Vienna”
About Hertz: 10.0 /10
Free upgrade to Volvo XC60
About QEEQ: 10.0 /10

Sophia Buckle

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Reviewed: Wed, Jun 10, 2020
About Hertz: 2.0 /10
Too many pitfalls! Frequent charges for minor scratches without any notification! I had to disable my credit card's international payment feature!

Buck Minnie

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Reviewed: Wed, Dec 5, 2018
“Salzburg - Hallstatt - Gosausee - St. Wolfgang - Attersee - Vienna”
About Hertz: 10.0 /10
It was quite convenient. The location was easy to find, not many people were in line, and all procedures were done in about 20 minutes from entering the shop to getting in the car.
About QEEQ: 10.0 /10

Julie Richard

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Reviewed: Fri, Oct 19, 2018
“Austria Lake District - Austria Vienna”
About Hertz: 8.0 /10
The service attitude at the Salzburg store when picking up the car was great. A handsome guy handled our transaction. We originally booked a Mercedes A-Class but were upgraded to a BMW 420, which was a pleasant surprise. Later, when discussing insurance matters, he was relatively patient. However, when we called the store to report a scratch during the rental period, the guy who answered was very impatient and hung up after a couple of sentences. Deducting one star for that.
About QEEQ: 10.0 /10

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