Returned the car two hours early but was charged an extra day, and I returned the car with a full tank but was charged for fuel. There was no staff present when I returned the car, and now they want me to provide evidence? They have surveillance to check when I drove into the return area, this is outrageous.

Since my English is not good, I chose the Zuzuche app. I used to always choose Alamo for my bookings and was always satisfied, as they never excessively upsold additional services. This time, I chose Dollar, but the counter said there were no staff who spoke Chinese. We didn't understand English well and followed our previous experience with Alamo, ending up buying almost every additional service, totaling over $900. After driving away, my friends checked the receipt and informed us. We then contacted Zuzuche's customer service, who said the signed fees couldn't be canceled. I want to point out that Zuzuche's competitiveness isn't in its rental prices but in its convenience for Chinese speakers who don't understand English. Therefore, they should ensure either Chinese-speaking staff or Chinese rental contracts in collaboration with local businesses to make sure customers fully understand the contracts they sign.

O carro não foi higienizado, estava sujo, inclusive com vários itens do cliente anterior, havia uma gosma no volante e vários papéis da reserva anterior, além de um enxaguante bucal, o que prova que o carro realmente não foi higienizado. Não é o tipo de experiência que desejamos. Fotografei tudo, mas não vou incluir as fotos para não expor as informações do cliente John K. A experiência com a Dólar não foi boa.

exelente servicio

pronto vuelvo a rentar

Disappointment at Orlando international airport customer service. I had an account with Navy Federal Credit Union master card and I had . Retired fro US Army. My bank account with Credit Card was $12000 with zero amount own to NDCU. Dollar car rental said cant process the credit card. Called NFCU what's up what's up with the Master Card....Results was not the CREDIT CARD but the network system at the airport. After 25 ho25 hours of traveling it was very stressful. Overall, great service after all from DOLLAR car rental.