I changed the order time and communicated with the rental car customer service promptly. The customer service confirmed they had communicated with the local car rental company. However, when I arrived at the pickup location, I was informed that I couldn't continue with the original order and had to accept a new one.
This car rental company is absolutely disgusting, complete scammers. When I picked up the car, the tank wasn't even full. The staff told me to return it with the same amount of fuel. They even pointed to the pickup slip where it said 80. When I returned the car, the inspection person checked the slip and said everything was fine. Now that I'm back home, they charged me, saying I didn't refuel it completely! I filed a complaint through the car rental platform, and they responded that the 80 referred to the tank capacity! Is this a premeditated scam? Deliberately unclear on the paperwork to confuse customers and then charge them extra? Could this method be any more despicable? PS: I speak Italian, so don't give me any communication error excuses. If this is their response, it only proves this car rental company is problematic, trying to scam as much money as possible. They probably rely on such methods to make considerable extra income, rental by rental. It's laughable and utterly disgusting!
The car was not premium class as booked. They did not have the Mercedes I originally booked and gave me a Kia instead. This should have been another premium car but anyways accepted it.
About QEEQ:9.0/10
All great and awaiting for their customer support to assist on a refund for being double charged for one-way fee.
Like: Ordered a 2 door Fiat Panda (which was the cheapest option) and got a Fiat 500 instead which we loved.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Maggiore in Italy
Alvis Abe
-
-
-
-
View more >Mignon Archibald
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >