Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.

A heavyset woman with a bad attitude. She seemed very impatient.

The rental company handled business as usual, provided thorough instructions, and had a good attitude.

The car shouldn’t be allowed on the road. It’s been in multiple accidents and the brakes don’t work properly. Not safe at all. I can’t believe this is ok. I had to leave a week early and of course no refunds so I paid a premium per day for a car that shouldn’t be on the road. Literally parts are falling off the car! My next review will be online on the major sites.

Very disappointed with Apex rentals. We had paid a premium price for a Ford Focus hatchback however on arrival we were given a Nissan Tiida which is a class below what we had ordered.