Affordable prices, and the car is new.

Great service, fast and efficient

The service was outstanding. When the car had a problem halfway, they quickly replaced it and even upgraded us for free because they didn't have the same type available. Highly recommended.

Very satisfied. The Los Angeles Airport location did not aggressively push add-ons. There were many customers, so I waited in line for over 20 minutes. They only required a domestic driver's license and didn’t even check the translation. I rented a FORD ESCAPE, but similar vehicles including JEEP had mileages around 50,000-60,000 miles, so I chose one with just over 40,000 miles. The car was in great condition, except for a low tire pressure alert mid-trip. I called DOLLAR once, and they said I could exchange the car, but only at a store location. The low tire pressure might be due to the system being too sensitive, so I continued driving it as is. Note that at Washington Airport, DOLLAR requires notarized documents to rent a car.

Because of my poor English, I was persuaded to buy additional insurance, paying 2600 yuan more. Also, I booked a Jeep online but received a Kia, which was disappointing.