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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1873530306
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1873530306
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Do not rent from Dollar, long wait times, insurance upselling, few service locations, not cheap

Reviewed: Mon, Aug 14, 2017
About Dollar: 2.0 /10
Forced insurance upselling, small company, long wait times for the car and long processing times, over an hour. Few service locations in other areas, strongly advised not to use. Even calling the customer service hotline was useless; they pushed the idea that more insurance means better protection. In the end, it was not as cost-effective as renting a larger car with full insurance.

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Spencer Toland

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Reviewed: Wed, May 1, 2019
About Dollar: 2.0 /10
The staff added insurance without asking, even though I had already purchased it.

Hermosa Charlotte

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Reviewed: Wed, May 2, 2018
“Los Angeles”
About Dollar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Zenobia Oscar

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Reviewed: Mon, Oct 5, 2015
About Dollar: 2.0 /10
Do not rent a car from Dollar in the US!!! / Do not rent from Dollar in the US. They offer lower prices online, but if it's crowded, they will tell you your reservation is canceled if you booked through a Chinese website. I had to wait in line for nearly two hours and was forced to rent a car without a reservation, costing me $393.01 for one day. They offer the lowest prices online, making it very busy here. Many people waited in line for over an hour just to reach the counter. Then, they informed me that my reservation didn’t exist. After spending nearly two hours there, I agreed to rent a Suburban as a walk-in, thinking it was a system error since they mentioned they had just upgraded their computer system that morning at 10am. Instead of paying $466 per week as per my reservation, I ended up paying $393.01 for just one day. A one-day rental costs as much as a week's reservation. I called customer service and realized later that this was a company-wide practice: they lure you in with low prices and then overcharge you.
About QEEQ: 10.0 /10

Lionel Pope

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Reviewed: Mon, Aug 31, 2015
About Dollar: 10.0 /10
The service was good. They offered me insurance and a roadside assistance service, which weren't too expensive, so we bought them. It was also to ensure a smooth trip!
About QEEQ: 10.0 /10

Blair Ramsden

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Reviewed: Mon, Feb 15, 2016
About Dollar: 2.0 /10
I booked a Ford Focus but was told it wasn't available. They should have upgraded for free, but they were unwilling to do so and forced me to buy optional insurance. I mentioned I had already prepaid, but because the receipt was in Chinese, Dollar Car Rental didn't acknowledge it. Unable to communicate effectively, I had to opt for a much smaller car. Very unsatisfied with the service.

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