Good Road Conditions but Easy to Get Lost

I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.

1. The staff had poor English skills, making communication difficult. 2. Pickup time was delayed by over 10 minutes from the scheduled time, resulting in an additional charge of over 500 RMB. 3. They surprised us with extra charges at pickup, forcefully adding a bunch of insurances. 4. The tire had a small scratch, and they charged over 2000 RMB, enough to replace it with a new tire. 5. Severe overcharging, taking advantage of out-of-town customers.

They use a number ticket system for queuing to pick up the car. There were quite a few people, but since we could sit and wait, the overall pickup process was smooth.

Not complicated, the staff have a good attitude

No me gusto la atención del mostrador y la entrega del vehículo. Tuve que buscar ayuda constantemente y las llaves nunca las habían mandado para retirar el auto Todo el tiempo quisieron venderme la Póliza por seguro total y me dijeron que cualquier problema yo tenía que pagar y después reclamar a Uds. eso no me gusto nada.