This is probably the most regrettable experience with this rental company. I booked an SUV for more space, but they gave me a small sports car, totally not what I asked for.

Not satisfied! Unfair terms!

Easy to find, fast service, but they do push for insurance

Great service, easy booking and GREAT price!!

Very helpful to find good provider(s) and great prices.

Lady behind the counter told the man in front of us he needed to buy insurance and he refused saying it was included. When it was our turn we were told we weren't covered by any insurance and to buy some through dollar, I refused. She then offered to prepay for fuel even though that was already included through easyrentcars. When she actually processed the booking she couldn't avoid the fact it said that insurance was included that she tried to pretend wasn't there. The cars in our section were all old and there was only about 3-4 of them. Would never go through Dollar again.

Will definitely use again.