The very friendly and efficient staff arranged my car so fast, and even upgraded me, which made my vacation extra special! Will definitely use these guys again. Thank you so much!

Seemless!

Very pushy to upgrade the car as the one I had booked was not very good. So she told me. Offered me a upgrade for $130 a day. I said no. She then said I could have it for $70 as day. On principle I said no as I didn’t like her attitude. The first price should always be the best price. She got very grumpy and I left. We go a upgrade anyway as they didn’t have any of the cars I had book.

Good

Good

Pick up prévu à partir de 9:00 Arrivé à 10:00 45 mn de queue puis on après avoir rempli tous les papiers, on m’annonce + 45 mn d’attente ! Attitude négative de la personne au guichet. Très désagréable de devoir « se battre » pour obtenir sa voiture.

Like: FRIENDLYNESS
Dislike: My reservation is from 10:30 to 10:30, but I didn't get the car till 11:15 because the car we reserve wasn't ready, they upgraded to a similar SUV but didn't like, so wait for the car which was okay with us, but when we returned the car around 11 pm, the parking lot attendant still there, and told us that the person who take care of the return car paperwork still there just step out the office, so we wait a little, didn't return. So the attendant showed us how & where to drop key & paperwork which we did. Then later on found out they charged us 1 extra day, so have to contact them and they reversed the charges. Also would be nice if they email us the invoice after instead I had to call and requested.