They picked us up at the airport, eliminating the hassle of finding the store ourselves. The store is very close to the airport, and the staff processed everything quickly and efficiently.
The cars provided by this company seem to be refurbished second-hand vehicles. They are old but show zero mileage, have an odd smell, and are a bit dirty inside and out, making the driving experience unsettling. While they do offer shuttle services from the airport to the rental office, it's still much more cumbersome than picking up the car directly from an airport counter, causing considerable delays.
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