1. The store overcharged with no explanation, and the issue has not been resolved. 2. A week after returning the car, the store emailed me claiming I hadn't returned the car, and threatened to call the police.

The staff handling the rental process were excellent and provided thoughtful service. However, the elderly man at the domestic airport reception had a poor attitude and has been complained about. Picking up and returning the car was convenient. It's better to rent from a major company.

The counter was located brisbane internatinal arraival floor with some other hireing car counters. sorrounded by comfy sofas, and some cafes.

Probably I wasn't undertood the terms well. Our arrival was a little bit earlier than we booked, also return late, total 2 hours were exceeded from my booking and been charged on my credit card one day extra.

Car had not had its interior cleaned. Rubbish in the car from a previous customer (water bottle, hire car signage etc)

Like: Got a 1.4lt turbo Golf automatic. A great little car, solid feel on the road and not bad economy.
Dislike: Nothing. Quite happy with the rental.