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Live chat Email us Service Code: 8047230271
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8047230271
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Self-driving 3500KM in Germany, Austria, Italy

Reviewed: Mon, Aug 28, 2017
About Hertz: 2.0 /10
Arriving in Frankfurt full of enthusiasm, I had to walk quite a distance to collect the car, which was a C4 Cactus with a 1.2L gasoline automatic transmission. I had to find it myself in the parking basement. The car had only 8900KM but felt old and small. Upon inspection, I found damage on the side mirrors and hood, suggesting I was being scammed. I immediately reported it and got a yellow tag for the damage. Driving on the German autobahn was a disaster, as the car roared at full throttle for thousands of kilometers over 21 days and couldn't easily overtake other vehicles. It felt like a gardening vehicle suited for an old Frenchman in the countryside. The 1.2L engine lacked torque, making it impossible to climb even small slopes in parking garages. I nearly hit cars multiple times when the car rolled back during refueling. Thankfully, with 20 years of driving experience, I used the handbrake technique to manage. Choosing Frankfurt as an entry point turned out to be a mistake. The rear windows couldn't open, making it very unsafe, especially for female drivers. This car rental was the worst part of our one-month European trip, despite the beautiful scenery and nice hotels. Avoid believing the big companies' promises and free upgrades; Hertz gave me the worst car, and using QEEQ was just a waste of time and money.

Relevant Reviews on Hertz Frankfurt Airport

Douglas Bunyan

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Reviewed: Mon, Jul 15, 2024
“Frankfurt-Berlin-Munich-Frankfurt”
About Hertz: 10.0 /10
The staff proactively explained the charges, no need to queue
About QEEQ: 10.0 /10

Arlene Christopher

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Reviewed: Fri, Aug 10, 2018
“Romantic Road in Germany”
About Hertz: 10.0 /10
I asked for a diesel version, but they gave me a Volvo XC60 instead. The space is ample, and it easily fits three 26-inch suitcases with room to spare.
About QEEQ: 10.0 /10

Alger Washington

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Reviewed: Sat, May 6, 2017
About Hertz: 10.0 /10
When I picked up the car, there weren't any available, so I waited about 40 minutes. I originally reserved a Volvo V40 hatchback but ended up with a huge Renault Koleos station wagon. In my view, the reserved models don't mean anything; you just get whatever car they have. Maybe it was a free upgrade in terms of cost, but this kind of upgrade made me really nervous while driving. I've always driven small cars at home, and driving such a big car abroad was truly exhausting!

Gustave Hughes

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Reviewed: Tue, May 2, 2017
“Self-Drive Tour in Southern Germany, Including Part of Austria”
About Hertz: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Will Harper

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Reviewed: Fri, Nov 6, 2015
About Hertz: 6.0 /10
Many locations, close to the airport, and new cars. However, they overcharged me and it took almost 2.5 months to get a refund.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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