Car was ready, and clean upon arrivail

long line in beginning but went back to extend and had great service no wait

Rather long wait to pick up car---but great rental rate and helpful staff!

Car was not the Jeep I requested, but a Kia Sportage, 70,000 miles? Car had dents, scratches, seats had many stains, plus right rear tire needed air everyday.. Worst car I ever rented. Shuttle from Denver Airport to Fox was a horror show,, not a direct route.

Pick up is excruciating. Slow. Inept. Inexcusable.

Fine.

I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.