Yes, it did exceed my expectations. I thought I was getting a manual but the car was an automatic.

Almost no waiting time for processing, returning the car was very convenient. However, it took a while to find the return location due to inaccurate navigation!

Regarding the E-pass device fee, it was not disclosed in advance, nor was the user's choice sought. Instead, it defaulted to a fee structure that favored the rental company, effectively depriving consumers of their right to choose. How can consumers be expected to read through dense terms in such a short amount of time? The rental company could have easily communicated this issue with the consumer in advance to reach a mutually satisfactory fee arrangement.

We got a 5008 Peugeot, which is a very nice car. But not a comfortable car for 6 adults.

Like: Excellent service and staff
Dislike: i was not informed that there will be an extra cost for out of hours delivery. i found an additional £40 charge in my account