I added an accidental insurance for $8.99 per day. Since the staff helped upgrade the vehicle model, it was worth it overall. I didn't opt for the fuel package or toll pass.
The rental store is very close to Chicago Airport. After picking up our luggage at Chicago Airport, we went directly to the airport's main entrance to wait. There were Dollar company shuttle buses (we might have been lucky as we boarded the shuttle within two minutes; when carrying lots of luggage, the driver would even help). Most of the staff at the store are African American, but their service was acceptable.
About QEEQ:8.0/10
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