The online address is incorrect, making it inconvenient to return the car. Since the pickup was at the airport with a shuttle service, the address wasn't verified. However, the staff were very patient and had a good attitude.
Picking up the car is a bit inconvenient. Other companies have counters directly at the airport, but with Alpha, you need to wait for their shuttle to pick you up. Make sure to allocate enough time when returning the car to avoid delays. However, the service is still good.
Dislike: I dislike the fact that below 25 yo there’s an additional charge .
I think that’s a lil bit ridicioulous .
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