Was not informed that adding an extra driver and picking up the car at the airport would incur additional fees. I thought these services were free, but only realized the extra charges when I saw the invoice. Very dissatisfied!
Originally arranged to pick up the car at T2, but it was closed, so I had to find a way to get to T1. When I arrived, there were a ton of people. My scheduled pickup time was 8 AM, but I had to wait in line for 3 hours to get the car. Moreover, the car I received had scratches, and there was no one at the site to report this to. The overall experience was extremely poor! When picking up the car, it already had scratches, and there was no staff on-site. When returning the car, they claimed the scratches were caused by us. Luckily, I recorded everything during the pickup.
Very disappointing. Reserved a car, but upon arrival, they said there were no cars available and couldn't tell us how long the wait would be. We had to pay extra to get a different car, and the only option was an Audi A7. Without informing us of the price, they charged an additional 1,400 euros to my card. Up till now, I have no idea what this charge is for.
Excelent. We were at terminal 1 isntead of terminal 2. The staff were very polite and give us a superior car.
About QEEQ:10.0/10
5 star
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01
Julian Kennedy
-
-
-
-
View more >Miles Judson
-
-
-
-
View more >Josephine Irving
-
-
-
-
View more >Poppy Sidney
-
-
-
-
View more >J.Igreja
-
-
-
-
View more >