Using the self-service machine to rent the car was very convenient and quick.

Efficient service, but limited vehicle options

The Chinese language service is nice and very helpful. Changing the drop-off location was also smooth, but there was a charge that wasn't clearly explained over the phone. To expedite the process, I agreed to the charge. One uncomfortable point: I booked a Jeep, but at the counter, they said only Hyundai was available and recommended an upgrade. When picking up the car, they gave me a GMC...

Picked up the car in San Francisco using the self-service machine, which was quite convenient. However, you need to enter all the reservation details again, so the counter might be faster. No one tried to sell me insurance.

The self-service car rental machine is very convenient to use.