Downtown San Francisco.

When I picked up the car in San Francisco, $122 was charged to my credit card without my explicit consent. I thought it was a deposit, but when I raised the issue while returning the car in Los Angeles, I was told to solve it in San Francisco. This made me very angry.

The rental company added about $140 in taxes at the counter. On the day of rental, there were many customers, and the company tried to substitute a small SUV for the mid-size SUV I had booked.

The company's service is efficient. Even though they recommend some insurance options when picking up the car, the final decision is up to you. Although the Dodge I reserved was not available, I could choose an equivalent model. What surprised me was how easy it was to return the car. You almost just need to drive there and hand over the keys.

Cultural differences between Chinese and Western cultures made communication challenging, but their attitude was earnest.

We screened many companies before our trip and finally chose Alamo. It turned out to be a wise decision; Alamo offers great value for money.