From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2628677305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2628677305
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Good

Reviewed: Sun, Jun 3, 2018
About Dollar: 8.0 /10
Like: The lot attendant was very helpful at COS, noting several missing items and damage on the bumper of the vehicle before I left the lot.
Dislike: The reservation was for a Toyota corolla, but I was given a Hyundai Elantra and was told that there were no corollas available, nor any vehicles which I could be upgraded to. The vehicle was missing the floor mats and there was minor cosmetic damage on both the front an rear bumpers.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Dollar in United States

Winfred Bill

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Reviewed: Tue, Aug 1, 2017
“Terrible service from Dollar. After waiting in line to reach the counter, the man initially greeted”
About Dollar: 2.0 /10
Terrible service from Dollar. After waiting in line to reach the counter, the man initially greeted us with a smile but then spent about three minutes adjusting his watch before asking for our rental documents. He claimed we hadn't purchased any of the insurance options, even though I bought all the insurances on Zuzuche. I checked my order and confirmed we had them. When I called Zuzuche customer service, they confirmed I had purchased all the insurances. The man then tried to up-sell us a larger car for an extra $10 per day, which we declined. He insisted we prepay $67 for refueling, saying we should return the car with an empty tank, even though a full tank of gas for the Nissan we rented costs only $27. He then asked for a $75 deposit and demanded my signature, saying I could talk to the manager afterward because many people were waiting in line behind us. With no other option, I signed and spoke to the manager, who was the first person I saw. The manager promised to refund the deposit. When returning the car 15 hours earlier than planned, I asked the manager if I could get a refund for the unused time, but was told it was not possible. I had read online reviews about Dollar's poor service and aggressive charges, but experiencing it firsthand was worse than I imagined. I will never rent from Dollar again.

Nigel Jane

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Reviewed: Thu, Mar 6, 2014
About Dollar: 8.0 /10
Dollar is pretty convenient to use.
About QEEQ: 10.0 /10

Roy Daniell

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Reviewed: Tue, Aug 11, 2015
About Dollar: 4.0 /10
At the car rental spot next to NEWARK airport, we arrived around noon, and there were about 10 other customers waiting. With few staff members available, it took over an hour before our turn to process the rental.

B.Needham

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Full Size | Chevrolet Malibu or similar
Reviewed: Thu, Aug 11, 2022
“Experience ruined by Dollar”
About Dollar: 7.0 /10
We waited for 90 minutes in the queue at Dollar, clearly there was not enough counter staff on that day. When we finally got to the front, we were told that our vehicle class would not be available for another 45 minutes which was extremely disappointing after the 90 minute wait. The only option to speed this up was to pay $13 / day more to move up a class. We expressed extreme dissatisfaction with this, and explained that the upgrade should have been free if our vehicle wasn't available. The lady behind the counter insisted that a paid upgrade was the best that we could do. We felt like this was up-selling. We were also felt like the automatic toll road payment was upsold to us. She explained 'its difficult for foreigners to pay', which we feel is nonsense. As we were out of the city the whole time it was probably unnecessary for us to have it, but we did, and we upgraded our car as we had been waiting so long that we had had enough. When we got to the garage there seemed to be one of our original classes of vehicle parked there. Dreadful customer service, dreadful wait. I will now avoid Dollar like the plague
About QEEQ: 10.0 /10
No comment really, maybe stop using Dollar as they are awful

Utah visitor

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Economy | Ford Fiesta or similar
Reviewed: Wed, Jun 2, 2021
“Good, but long wait and expensive.”
About Dollar: 8.0 /10
No one was at the Dollar Counter at Tucson Airport. Hertz counter helped customers for 3 different rental companies, and line was very long. Vehicle was new and in excellent condition, but prices doubled this year.
About QEEQ: 10.0 /10
Prices high and went higher over time. Discounts not as advertised and misleading.

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