We were misled, booked a Passat station wagon but ended up with a smaller, more fuel-consuming, less maneuverable 'American old car,' a Ford. We were told there were no other options and that changing cars would cost extra. Reluctantly, we eventually paid nearly twice as much to switch to a Mercedes GLC.
Didn't want to be persuaded to buy the high-tier insurance from the rental company. They took 1500 Swiss Francs, and it hasn't been refunded to my credit card yet. Other rental companies refund within an hour of return.
Renting a car in Switzerland is really convenient. There are clear signs at the airport showing you where the CAR RENTAL area is. Returning the car is also easy with clear signage indicating where to go—just drive back to the airport.
The process of picking up and returning the car was professional and smooth, very convenient. I booked a manual but got an automatic. The deposit was refunded a few minutes after the car inspection during return.
About QEEQ:10.0/10
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