Due to a security incident at Frankfurt Airport, the entire airport was closed, causing the flight to be delayed. Upon picking up the car, I was informed that the booked and prepaid car had been rented out. Only one similar model was left, which required an additional payment of 5000 yuan for an upgrade. Communication with customer service was unsuccessful, and I had to pay extra to get the car.
The car's condition was poor, the fuel gauge was inaccurate, the Stop&Go function was erratic, and the built-in wireless CarPlay frequently failed and disconnected.
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Relevant Reviews on Hertz FRANKFURT AIRPORT
Celeste Jack
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