Got the return date wrong in the system, but the company extended the rental by a day and refunded the extra cost after contacting customer service. Grateful for their understanding and considerate service. Felt very secure using their service.
Had to wait in line for a long time. Booked a Jeep Grand Cherokee, but was given a rather average Hyundai on-site. Although it's in the same category, the value for money doesn't match the car I wanted. A bit disappointing!
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