Great Island Tour

Very satisfied! The person at the counter was a female trainee who wasn't familiar with the business or the vehicle. She gave me an old 2019 Chevrolet Tahoe, and the trunk couldn't fit my stuff. I went back to the counter and chatted with another experienced white male staff member. He apologized for giving me such an old car and upgraded me to a brand-new 2024 Jeep Grand Wagoneer! It’s 5.75 meters long, similar to a Chevrolet Suburban. It easily fit three 24-inch suitcases, a 22-inch suitcase, two carry-ons, and a bunch of backpacks.

Still too crowded

The service attitude and car condition were good. However, the GPS had low battery and was set to Japanese, so I had to go back to the staff to reset it, which took some time and caused me to arrive at the hotel late.

Rental and return process was very efficient. Great value for money and very friendly service.

カウンタースタッフはとても 迅速に対応してくれました。アラモだけ すごく混んでいたせいか、準備できる車を出してくれて、コンパクトを頼んでいたのに、カバンのサイズを見て大きめの車を出してくれた。とてもグレードのいい車で、最高だった。 旅行前に聞きたいことがあり、何度も連絡したが、電話は出てくれなかった。 返却はフルカバーだったからか、簡単なチェックで終わり、スムーズだった。