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+1-8007618913
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Search for Hertz Car Hire in Melbourne
Reviewed: Fri, Jun 15, 2018
About Hertz: 8.0 /10
The reception and explanation were clear! But you need to understand English!

Relevant Reviews on Hertz MELBOURNE DT

Isaac Wallis

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Reviewed: Sat, Feb 18, 2017
About Hertz: 2.0 /10
In Australia, Tasmania does not include accident insurance. I rented a Nissan X-Trail, but they gave me a Hyundai.

Derrick Mond

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Reviewed: Mon, Jul 24, 2017
About Hertz: 10.0 /10
When picking up the car, there was an elderly gentleman who could speak some Mandarin. He was very friendly and enthusiastic! He patiently explained everything, highly recommended.

Nora Keats

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Reviewed: Fri, Sep 16, 2016
About Hertz: 10.0 /10
Very good. English is not very strong, but the car rental process went smoothly.
About QEEQ: 10.0 /10

Rory Kit

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Reviewed: Sun, Mar 10, 2019
About Hertz: 4.0 /10
1. No explanation of pre-existing scratches on the car's body at pickup; I had to inspect and take photos myself in a poorly lit parking area. 2. No instructions on how to use the car, like opening the gas cap, high/low beam lights, or wipers. 3. No instruction on how to handle the parking ticket if the self-service return area is full (you need to get a parking ticket before entering the self-service return area). 4. They charged a 100 AUD deposit and 23 AUD for the baby seat rental on my credit card during pickup (the rental on the site was listed as 11 AUD) without notifying me or providing any receipts. I only found out when I checked the bill and called the store. 5. The staff had a terrible attitude when handling car damage after return, showing impatience and using abusive language. 6. Constant upselling to more expensive car models during pickup.

Natividad Harrison

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Reviewed: Thu, Feb 11, 2016
About Hertz: 2.0 /10
I had paid in full on Zuzuche, but when picking up the car, they still asked for a 200 AUD deposit, which they said would be returned the same night if there were no issues. I returned the car on February 4th and was told the refund would be processed that night, but I haven't received it yet! Contacting customer service has only gotten me a voicemail.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5870711151
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Service Code#5870711151

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