There were very few people, almost no queues. There are four counters where you can pick up the car. A young lady was very nice. However, a middle-aged woman was unfriendly to newcomers. One major dissatisfaction was that I booked a Volvo and asked if I could get one if I wait until the reserved time. They said it's impossible to get a Volvo.
The car's condition was poor, the fuel gauge was inaccurate, the Stop&Go function was erratic, and the built-in wireless CarPlay frequently failed and disconnected.
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