Los Angeles, Las Vegas, San Bernardino, Sequoia National Park, Los Angeles

Very satisfied

The staff were very friendly

I visited during China's National Day holiday. Contrary to some reviews, there weren't long lines for car pickup at night, probably because it wasn't a holiday in the U.S. I had prepaid, and the friendly receptionist, an enthusiastic African American woman, didn't aggressively upsell additional insurance. I was pleased with the service. I chose a Nissan Sentra, which had only a little over 3,000 miles on it. It looked pretty new.

Hertz is quite good. The rental process is convenient, car exchange is fast, and the vehicles are relatively new.

Overall good, but the renewal price is a bit higher than the original booking.