Strongly advise against using this car rental company in the future. The front desk staff, who was African American, tried to deceive us by charging more. After we pointed this out, they repeatedly provided various excuses to cover it up. It took over an hour of back-and-forth before they finally removed all the extra charges and we got the car. By then, it was dark, and my wife and child were waiting and hungry. It was a bad experience, even though it’s all part of travel. We used Hertz earlier on our trip and got the car in 15 minutes, a completely different experience.
I recommend everyone not to be cheap like me.
The service attitude of a front desk agent named John at Advantage is very poor. He always tries to upsell additional insurance and other services to Chinese customers. When I refuse to buy, he becomes unfriendly. For example, he pushes for upgrades on insurance, toll fees, and purchasing fuel from them.
My experience with this company was not good, the treatment to the client was horrible, they did not want to solve my problems, they treated me with contempt, they left me alone simply, I do not recommend
Like: The service was excellent and friendly! Dislike: Nothing!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Advantage ADVANTAGE - SFO
Daphne Lattimore
-
-
-
-
View more >Rosalind Wilmot(t)
-
-
-
-
View more >Alger Washington
-
-
-
-
View more >G.Araujo
-
-
-
-
View more >J.Engelbrecht
-
-
-
-
View more >Dislike: Nothing!