Self-driving in Spain and Portugal

I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.

The service was excellent. We arrived early and were able to pick up the car quickly. They explained that for domestic claims, repair costs need to be covered initially. The process was swift, and the return was also very fast.

Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.

Very satisfied, the process was very fast.

I have previously rented cars from Sixt, Budget, Hertz, etc., and had great experiences. However, renting from Europcar this October was frustrating. In February, I rented cars from Europcar at Madrid Airport in Spain and Tangier Airport in Morocco through a rental company, bought full insurance, and paid in full. On October 4th, when I picked up the car at Madrid Airport, the Europcar employee did not recognize the rental company or the full insurance. She insisted that I either: 1. Buy additional insurance, or I would be responsible for any damages. I refused adamantly. 2. Pay a deposit of 331 euros, otherwise I couldn't pick up the car. Reluctantly, I paid 331 euros with my credit card. (I had a similar experience at Tangier Airport in Morocco.) When I returned the car in Algeciras, Spain, the return location provided by Europcar did not even exist! After much trouble finding the correct return location, I missed the free shuttle bus provided by the ferry company (I had already purchased the ferry tickets) to Tarifa. I had to pay 33 euros for a taxi to rush to the dock before the ferry departed! Would I dare to rent from Europcar again?!