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Live chat Email us Service Code: 7098647334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7098647334
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Reviewed: Tue, Jun 19, 2018
About GREEN MOTION: 6.0 /10
Airport pick-up and drop-off.
This was my worst car rental experience. Greenmotion only had one staff member, operating out of a makeshift office that looked like a shipping container. The online price was cheap, and they had automatic cars available, which is why I chose them. Upon arrival, I was asked if I wanted to add scratch insurance for over 20 euros per day. I declined, knowing this was a common practice among small companies. I was cautious and documented all pre-existing scratches. However, I missed one small scratch, about 0.5 cm, that wasn’t noted initially but was clearly an old mark. I provided photos to customer service. They demanded 181 euros for repair, which I couldn't accept. I argued, but the staff knew I was in a hurry to catch my flight and delayed taking me to the airport, where there were no taxis available. I had to pay reluctantly to catch my flight in time. I reported this incident to the rental company and am waiting for a resolution. I believe this is a common Greenmotion tactic and wouldn't use this company again. Truly a terrible experience.

Relevant Reviews on GREEN MOTION Milano Malpensa Airport

April Daniel

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Reviewed: Tue, Jul 30, 2024
About GREEN MOTION: 10.0 /10
The service is quite efficient and quick.
About QEEQ: 10.0 /10

Diana Bert

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Reviewed: Tue, Jun 18, 2024
About GREEN MOTION: 10.0 /10
If timing is right, the whole process is very smooth. However, their working hours are from 8:00 AM and they are closed on Sundays. It might be more troublesome outside these hours.
About QEEQ: 10.0 /10

Gilbert Amelia

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Reviewed: Fri, Jul 21, 2017
About GREEN MOTION: 10.0 /10
Although pickup and drop-off are not at the airport, there's a shuttle service.
About QEEQ: 10.0 /10

Steven Bush

View more >
Reviewed: Tue, Apr 26, 2016
About GREEN MOTION: 4.0 /10
Not an airport rental company at all, no counter, had to wait 40 minutes for a pickup call to take us to a small hotel in a neighboring village which had a tiny counter.

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