CAR RENTAL REVIEWS ON GREEN MOTION AT MILAN MALPENSA AIRPORT, MXP

Reviewed: Tue, Jun 19, 2018

About GREEN MOTION: 6.0 /10

Airport pick-up and drop-off.

This was my worst car rental experience. Greenmotion only had one staff member, operating out of a makeshift office that looked like a shipping container. The online price was cheap, and they had automatic cars available, which is why I chose them. Upon arrival, I was asked if I wanted to add scratch insurance for over 20 euros per day. I declined, knowing this was a common practice among small companies. I was cautious and documented all pre-existing scratches. However, I missed one small scratch, about 0.5 cm, that wasn’t noted initially but was clearly an old mark. I provided photos to customer service. They demanded 181 euros for repair, which I couldn't accept. I argued, but the staff knew I was in a hurry to catch my flight and delayed taking me to the airport, where there were no taxis available. I had to pay reluctantly to catch my flight in time. I reported this incident to the rental company and am waiting for a resolution. I believe this is a common Greenmotion tactic and wouldn't use this company again. Truly a terrible experience.

Diana Bert

Italy

1 days rental

Reviewed: Tue, Jun 18, 2024

About GREEN MOTION: 10.0 /10

If timing is right, the whole process is very smooth. However, their working hours are from 8:00 AM and they are closed on Sundays. It might be more troublesome outside these hours.

About QEEQ: 10.0 /10

April Daniel

Italy

1 days rental

Reviewed: Tue, Jul 30, 2024

About GREEN MOTION: 10.0 /10

The service is quite efficient and quick.

About QEEQ: 10.0 /10

Steven Bush

Italy

1 days rental

Reviewed: Tue, Apr 26, 2016

About GREEN MOTION: 4.0 /10

Not an airport rental company at all, no counter, had to wait 40 minutes for a pickup call to take us to a small hotel in a neighboring village which had a tiny counter.

Gilbert Amelia

Italy

1 days rental