The reception attitude on the day we picked up the car was very indifferent. When we returned the car, there was no one at the store, and no message was sent to us. We were very anxious because we had to catch a flight back home. They didn't answer the phone, and later replied on WeChat saying that there's no use in rushing as they are coming to pick us up. It felt very unpleasant. The car was quite old and didn't have in-car charging. The cigarette lighter socket was not functional. It wasn't as thoughtful as the other company we used previously.
The car was different to the one booked. It was a larger car so not as easy for city driving but we were happy with the extra space.
The car was a Japanese import and had an entertainment system that was very hard to use. This radio bandwidth expander should be changed and the satnav maps updated.
We were hoping for a hatchback but ended up with a saloon. Luckily the boxed bicycle would just fit in. Having the bike caused problems at the airport pickup as the car couldn’t take the two of us as well as the bike. One of us had to wait for another vehicle. We did say we had a bike when we phoned to ask to be collected! Other than this small hitch, the whole process of getting the car was quick and straight forward. The staff were extremely pleasant.
About QEEQ:10.0/10
It was extremely easy and quick to book a car on Easyrentcars.
Like: Affordability Dislike: The car was not very clean, especially the windscreen on the inside
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View more >Dislike: The car was not very clean, especially the windscreen on the inside