We picked up the car outside of business hours, and there was no Chinese service available, which made communication a bit difficult. Later, we contacted customer service and waited for more than half an hour before someone responded, which was a bit frustrating. The pickup and drop-off procedures were quite simple.
The brake pads are a bit worn and should be replaced in advance for user safety. The service attitude at the store was not satisfactory and needs improvement.
Overall satisfied. However, after the plane landed, the contact number on the 'pickup order' could not be reached. Not sure what went wrong. Eventually, I found the store's contact number through other means. It would be perfect if there were no issues with the phone number on the pickup order.
The service is decent. You can pick up the car directly when you arrive, but it's not at the airport—you need to take another ride to another location, which is a bit inconvenient. The vehicle is relatively old and consumes a lot of fuel.
The customer service is hard to reach, with both a headquarters and stores, and they close promptly at 6 PM, making it difficult to seek service after hours. The price is indeed cheap, but the condition of the car is quite mediocre.
The reservation stated it was a 2019 car, but the actual car provided was a 2017 model (with mileage already at 190,000 km). The vehicle was in poor condition, with visible wear and tear, and the left rear light was slightly damaged. The front left headlight didn’t work either. The counter staff were indifferent—after completing the paperwork, they merely pointed to the car outside without any explanation or walkthrough. The car didn't have a phone holder, the wipers made strange noises. Fortunately, this trip was mainly within urban areas; if we had driven it to more rural places, the experience would have been nerve-wracking and stressful.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Guy Lyly
-
-
-
-
View more >Bowen Carroll
-
-
-
-
View more >Porter Lindberg(h)
-
-
-
-
View more >Cecilia Arnold
-
-
-
-
View more >Tammy Macaulay
-
-
-
-
View more >Kim Bennett
-
-
-
-
View more >Michell Pullman
-
-
-
-
View more >Enid I.
-
-
-
-
View more >Tobey Crichton
-
-
-
-
View more >Sharon Walker
-
-
-
-
View more >Tyrone Tobias
-
-
-
-
View more >Guy Lyly
-
-
-
-
View more >Jared Swift
-
-
-
-
View more >Nick Dickens
-
-
-
-
View more >Maurice Edie
-
-
-
-
View more >Baldwin Johnson
-
-
-
-
View more >Hobart Gilbert
-
-
-
-
View more >Rory Walpole
-
-
-
-
View more >Jennifer Wood
-
-
-
-
View more >Quintion Noel
-
-
-
-
View more >Car hire Companies AT Auckland Airport, AKL
Pay for Car Rentals with Crypto