Very satisfied, returning the car was easy.

I requested Chinese service when renting the car, but there was none available on site. Luckily, one of our companions spoke English.

Very good, the vehicle's exterior damage records are clearly indicated.

The car was relatively old, and the temporary upgrade fee was quite expensive, almost double the original price.

The service was very patient. Mr. Santiago-Lopez at the Atocha train station counter gave us a detailed explanation of the car rental details and terms, and recommended a more comfortable model, which is commendable. A tip for fellow renters: there are fewer car options at the train station compared to the airport, so the selection is limited. However, you can rest assured that you will get a car.