Not bad

Good

When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

Overall OK, the car was very new and the staff was professional.

They kept insisting that I buy additional insurance because the other party didn't have third-party coverage. I ended up buying it. The Chevrolet TAHOE was really hard to drive—no power, slow acceleration, not much space, with around 80,000 to 90,000 miles on it. The car got scratched in an LA parking lot. Luckily, I had purchased scratch insurance. After driving the Tahoe for a few days, there was an issue with the oil, so I switched to a Nissan Armada. The Armada was much better—more space and it had 4WD, also with around 80,000 to 90,000 miles on it. I would suggest not renting a Chevrolet. Driving it for 5 to 6 hours is really exhausting.