Promoted insurance

Slight issue with the car meant we had to return to the pickup location and swap, got a free upgrade so all was good

Easy and cheaper than all others

Budget informed me that my insurance do not cover road side Assistance and towing is not covered also so window,mirror and Tires are not covered also many other coverage are not included and they asked me to sign

Excellent service

It was I little confusing having the the umbrella name EasyRentCars, then going to the Budget Counter, only to have my credit card charged by Avis, so I wasn’t sure who I was doing business with. This was just probably just a logistical issue at Fairbanks Airport, but there were no instructions on what to do/park your return rental in a lot that has all the major rentals using the same lot. The signage was good to record mileage, gas receipt ect. But it was absurd to inspect the car in the dark by ourselves (without an agent to witness) both picking up and dropping off. But I’m certain this again is an overall airport issue and not a one off. But at least have the parking lot better lit for all car rentals, our flight departed at 1:45am!

I got SVU rather than what I booked.