Because I didn't buy the staff's insurance, they kept threatening that the app's insurance is different from theirs. They said any damage would cost 1000 euros, and in the end, they even checked the undercarriage, found a damage, and charged me 1000 euros.
We rented two identical Peugeot 5008 cars, one needing diesel and the other requiring gasoline. Before departure, we specifically asked the staff what type of fuel to use, and she said 'all diesel,' which completely misled us. After refueling the gasoline car with diesel, it broke down, and we ended up paying over 20,000. This couldn't even be covered by the insurance. We feel utterly deceived.
The process was simple. Although the tank wasn't full, they noted it as full. However, they politely took us to refuel after realizing the mistake. The car was brand new with only 38 kilometers on it. Great experience.
About QEEQ:10.0/10
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