California Highway 1 - Las Vegas - Grand Canyon - Yellowstone National Park

Efficient service, but limited vehicle options

The company's service is efficient. Even though they recommend some insurance options when picking up the car, the final decision is up to you. Although the Dodge I reserved was not available, I could choose an equivalent model. What surprised me was how easy it was to return the car. You almost just need to drive there and hand over the keys.

Very satisfied! Thank you! Friendly and lovely staff.

Overall it's quite good, with a competitive price. They didn't push any extra items when picking up the car. Since I was planning a road trip, I opted for roadside assistance at $5 per day, which is reasonable. Alamo is quite friendly about opting out of certain charges, like crossing the Golden Gate Bridge (north to south); if you pay online yourself, you can automatically opt-out of Alamo’s charges without contacting them. Picking up a car at San Francisco airport was quite intense, it felt like there were more people than cars, and you had to grab one as soon as it appeared.

Alamo's service was great. There were two issues, and I couldn't get a hold of QEEQ's customer service, but Alamo resolved everything.