Los Angeles, Las Vegas, San Diego

There were too many people. It took four hours to get the car, which was quite dirty and smelled strongly of smoke.

Easy to find, fast service, but they do push for insurance

No Chinese service available, and there weren't enough cars when picking up, requiring coordination. Also, the vehicle's condition was not explained and needed to be asked in detail. The main issue was that after multiple confirmations with the staff that there were no extra charges, I found out upon returning home that I was charged for several items, totaling nearly $400! Friends, please look carefully at those incomprehensible abbreviations on the bill.

There were deceptive practices! Please help resolve the issue, I will follow up and file a complaint!

Would recommend friends to rent