Convenient pick up and drop off location

Easy to use and best value for money platform

The car pickup process was extremely slow, primarily due to heavy sales pitches from the staff.

Very satisfied, but the return process was particularly slow

The car pickup process was very simple, but the queue time was a bit long.

The process took a long time and there were many people waiting. The vehicle was different from the one we reserved; they gave us a 9-seater van, which was very inconvenient for navigating through the small towns in Italy. Additionally, our drop-off point was in the center of Palermo, requiring us to pass through the ZTL zone, for which we had to pay an extra 5 euros. They neither provided a service to remove the charge nor sold the tickets for it.