They thought I didn't understand English and selected an additional paid insurance for me. I later found out and had it corrected. They kept trying to sell me insurance and other unnecessary services. Returning the car was convenient.

The service attitude was average. I especially didn't like how they proactively recommended upgrading to other car models or additional insurance. Also, I had an unusual experience with the fuel policy this time. In past rentals, cars were given and returned with a full tank. However, this time I missed that the contract had a 'FPO Accepted' clause, meaning 'Fuel Purchase Option.' This led to an extra charge for a full tank of fuel, including taxes and service fees, amounting to nearly $40, even though I returned the car with a full tank. Fortunately, I noticed this when I rented another car right after returning the first one, and I requested a refund. Currently, I'm waiting for the refund. Reminder to all rental friends: always clarify any fees you don't understand!

Pay extra attention⚠️ Don't fall for the additional insurance trap. Make sure to read everything carefully before signing. Once I firmly declined, the staff immediately removed it, and the final bill for the car dropped to zero.

Excellent and affordable rental car company, and the staff had a great attitude

Counter staff extremely helpful and efficient. The drop off assistance and procedure was flawless.